WRCM is currently hiring for three positions! If you are interested, please reply to charvey@warmingroom.ca and cwatson@warmingroom.ca with your resume, cover letter, and references by April 27 2018 at 5:00 PM. Scroll through this page to read job descriptions.

Warming Room Overnight Supervisor Job Description (Indefinite)

One Roof Floor Supervisor Job Description (Indefinite)

HOME Housing Support Worker (Contract – 6 months)

Outreach Worker (Contract – 4 months)

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Warming Room Community Ministries

Warming Room Overnight Supervisor Job Description

 

Ministry Position Title

Overnight Supervisor, The Warming Room

Term of Office: Starting May 28, 2018 (Indefinite)


Supervision and Support

This position reports to  the Warming Room Community Ministries Director and Warming Room Program Coordinator. The committee responsible for this ministry is the Warming Room Community Ministries Steering Committee.

Purpose of the position
The Overnight Supervisor’s role is to oversee the running of the Warming Room on a nightly basis, empowering volunteers, building relationships with guests, and looking after nightly operations.

Population served
People who have found themselves homeless from ages 18 and up.

Duties & Responsibilities:
Build trusting relationships with guests and volunteers.
Work with Warming Room Community Ministries staff to empower guests to reach goals.
When appropriate, guide guests through a consent signing and VI SPDAT process.
Facilitate interactions between visiting agencies and guests during Warming Room hours.
Administer harm reduction kits.
Empower volunteers during their shifts.
Oversee the distribution of food at Warming Room.
Oversee the set-up and clean up every night.
Resolve conflicts that may arise.
Keep bedding and supplies organized.
Receive and organize in-kind donations
Complete all necessary reports, including in relation to guests, volunteers, incidents and statistics.
Keep track of what supplies are needed.
Make sure laundry is done on a regular basis.
Assist in overseeing and training of placement students.
Attend weekly staff meetings.
Attend additional staff trainings and read supplied materials.
Attend orientation and debrief.
Assist in other duties as needed.

Skills, Experience and Qualities Required
A passion to work with marginalized people.
A compassionate outlook and caring disposition.
Strong interpersonal skills, good listening skills, ability to build relationships easily.
A willingness to grow and learn.
A strong sense of self-awareness, of strengths, weaknesses.
Training and/or experience in working with marginalized people.
An ability to communicate with both church and non-church communities.
A continued striving to embody the values of the Warming Room.
An ability to communicate well with people.
Experience in working with volunteers.
The ability to set and maintain personal and professional boundaries.
The ability to take initiative as well as work in a team environment.
The ability to work nights.

Competencies
A general knowledge of systemic causes and issues around homelessness in Canada, Ontario and Peterborough.
Some understanding of addictions, and harm reduction approaches to serving those with addictions.
A knowledge and acceptance of the mission and values that guide the Warming Room Community Ministries.
A general understanding of volunteer empowerment and engagement.

Support, Supervision and Evaluation:
Annual performance reviews will be conducted by the supervisors.
Participation in regular Warming Room staff meetings.
Staff retreats to build relationships with other staff and to be recharged and refreshed.

Limits of the position
Comply with the Responsible Ministry: Screening in Faith Policy, Diocese of Toronto’s Sexual Misconduct Policy and must clear CPIC check.
Comply with all policies governing confidentiality.

Terms of work/service
Commencing June 3, 2018

26.5 hours weekly: two 12.5 hour shifts per week (Saturday 9pm-Sunday 9:30 am and Sunday 9pm to Monday 9:30 am) plus 1.5 hour staff meeting.

$17.50 hourly less deductions

Two weeks paid vacation per calendar year

Three days paid sick leave per calendar year

Medical insurance benefits are available with this position (Premiums paid 50% by employer and 50% by employee)


Training provided
Position-specific training (pre-requisite)
In-Service training (on-going as needed)
Diocesan Sexual Misconduct training

 

Position Risk Assessment
High  

Benefits & Opportunities
To be a part of making a difference for marginalized people in Peterborough
To be a part of changing the conversation around poverty in Peterborough.
To play a key role in developing the gifts and service potential of volunteers

 

__________

Warming Room Community Ministries

One Roof Floor Supervisor Job Description

Ministry Position Title: Floor Supervisor (Weekends), One Roof Community Centre

Term of Office: Starting May 28, 2018 (Indefinite)

Supervision and Support: Reports to: Warming Room Community Ministries Director, One Roof Community Centre Program Coordinator  

Purpose of the position:

The Floor Supervisor’s role is to keep One Roof Community Centre running smoothly by supervising volunteers in delivery of meals and other programming, welcoming and engage with guests, and identifying opportunities for guest connections to other services.

Population(s) served: People who have found themselves food insecure.

Duties & Responsibilities:

  • Support outside meal teams in meal preparation.
  • Supervise volunteers and placement students.
  • Work with Program Coordinator to develop checklists and procedures.
  • Keep in contact with volunteers about changes in policies and any concerns or issues that arise.
  • Maintain daily records.
  • Supervise service of meals to guests, dining room during program hours and clean up of facilities.
  • Develop ways in which guests can engage in One Roof at various levels.
  • Work with Program Coordinator and Warming Room Outreach Worker to identify opportunities for guest connections to other agencies and services.
  • Attend weekly staff meetings.
  • Attend additional staff trainings and read supplied materials.
  • Assist in other duties as needed.

 

Skills, Experience and Qualities Required:

  • A passion to work with marginalized people.
  • A compassionate outlook and caring disposition.
  • Strong interpersonal skills, good listening skills, ability to build relationships easily.
  • A willingness to grow and learn.
  • A strong sense of self-awareness, of strengths, weaknesses.
  • Training and/or experience in working with marginalized people.
  • An ability to communicate with both church and non-church communities.
  • The ability to lead others.
  • A continued striving to embody the values of the Warming Room.
  • An ability to communicate well with people.
  • Experience in working with volunteers.
  • The ability to set and maintain personal and professional boundaries.
  • The ability to take initiative as well as work in a team environment.
  • The ability to participate and represent One Roof and Warming Room Community Ministries in professional settings such as meetings.

Competencies:

  • A general knowledge of agencies and services in Peterborough that exist to serve those who are homeless and/or marginalized.
  • A general knowledge of systemic causes and issues around homelessness in Canada, Ontario and Peterborough.
  • Some understanding of addictions, and harm reduction approaches to serving those with addictions.
  • A knowledge and acceptance of the mission and values that guide the Warming Room Community Ministries.
  • A general understanding of volunteer empowerment and engagement.
  • A general knowledge of cooking, food handling health and safety practices.

Support, Supervision and Evaluation:

  • Annual performance reviews will be conducted by the supervisors.
  • Participation in regular staff meetings.
  • Staff retreats to build relationships with other staff and to be recharged and refreshed.

Limits of the position:

  • Comply with the Responsible Ministry: Screening in Faith Policy, Diocese of Toronto’s Sexual Misconduct Policy and must clear CPIC check.
  • Comply with all policies governing confidentiality.
  • Comply with Peterborough Health Units Food Handlers protocols.

Terms of work/service:

Saturday and Sunday 12pm to 8pm plus 1 hour staff meeting weekly (Total of 17 hours weekly).

$17.50 per hour.

Two (2) weeks vacation per calendar year

Three (3) days’ paid sick leave

Training provided:

  • Position-specific training (prerequisite)
  • In-Service training (on-going as needed)
  • Diocesan Sexual Misconduct training

Position Risk Assessment: High  

Benefits & Opportunities:

  • To be a part of making a difference for marginalized people in Peterborough.
  • To be a part of changing the conversation around poverty in Peterborough.
  • To play a key role in developing the gifts and service potential of volunteers

______

Warming Room Community Ministries

HOME Housing Support Worker Job Description

Ministry Position Title: Housing Support Worker (HSW), HOME Program (Housing Options for Mutual Empowerment)

Term of Office:  Temporary Contract from May 20, 2018 to December 1, 2018

Supervision and Support: Reports to: HOME Coordinator and Warming Room Community Ministries Director

Purpose of the position :

The Full-Time Housing Support Worker’s role is to work with the HOME team (1 HSW, 1 HOME Coordinator, ICM, and volunteers) to support HOME tenants 35 hours a week. The HSW will work to create a stable, safe, and appropriate housing environment, and to support the ICM and HOME coordinator in carrying out individual care plans for HOME tenants.

Population(s) served: HOME tenants – Vulnerable individuals who are chronically or acutely homeless and who have been selected for the HOME program.

Duties & Responsibilities:

  • Assist HOME coordinator in maintaining a safe environment within the house.
  • Supporting volunteers in the house.
  • Working days, evenings, and weekends.
  • Facilitating community events as well one-to-one care plans with tenants.
  • Attending weekly meetings with HOME staff and ICM.
  • Attending semi-annual meetings with WRCM staff.
  • Ensuring rules are being followed in the house.
  • Completing initial and ongoing training.
  • Documenting incidents and care plans.
  • Supporting other WRCM programs when needed.
  • Other duties as assigned.

Skills, Experience and Qualities Required:

  • A passion to work with marginalized people.
  • A compassionate outlook and caring disposition.
  • Strong interpersonal skills, good listening skills, ability to build relationships easily.
  • A willingness to grow and learn.
  • A strong sense of self-awareness, of strengths, weaknesses.
  • Training and/or experience in working with marginalized people.
  • An ability to communicate with both church and non-church communities.
  • The ability to lead others.
  • The ability to communicate to large and small groups of people.
  • A continued striving to embody the values of Warming Room Community Ministries..
  • An ability to communicate well with people.
  • Experience in working with volunteers.
  • The ability to set and maintain personal and professional boundaries.
  • The ability to take initiative as well as work in a team environment.
  • Strong administrative and organizational skills.
  • The ability to participate and represent HOME and Warming Room Community Ministries in professional settings such as meetings.
  • The ability to assist tenants in developing life skills within and outside of the house.
  • Comfort in coming into contact with insects, including bed bugs, lice, and fleas.
  • Comfort interacting with individuals struggling with mental health and addictions.

Competencies:

  • A general knowledge of agencies and services in Peterborough that exist to serve those who are homeless and/or marginalized.
  • A general knowledge of systemic causes and issues around homelessness in Canada, Ontario and Peterborough.
  • Some understanding of addictions, and harm reduction approaches to serving those with addictions.
  • A knowledge and acceptance of the mission and values that guide Warming Room Community Ministries.
  • A general understanding of volunteer empowerment and engagement.
  • A general knowledge of cooking, food handling health and safety practices.

Support, Supervision and Evaluation:

  • Semi-Annual performance reviews will be conducted by the supervisors.
  • Participation in regular HOME staff meetings.
  • Staff retreats to build relationships with other staff and to be recharged and refreshed.

Limits of the position:

  • Comply with the Responsible Ministry: Screening in Faith Policy, Diocese of Toronto’s Sexual Misconduct Policy and must clear CPIC check.
  • Comply with all policies governing confidentiality.

Terms of work/service:

  • Thirty-five (35) hours per week (five (5) days weekly) at $17.50 per hour, less deductions (will include some weekend and evening hours)
  • Two weeks paid vacation per calendar year
  • Three days paid sick leave per calendar year.
  • No medical insurance benefits are available for this position.

Training provided:

  • Position-specific training (prerequisite)
  • In-Service training (on-going as needed)
  • Diocesan Sexual Misconduct training

Position Risk Assessment: High

Benefits & Opportunities:

  • To be a part of making a difference for marginalized people in Peterborough.
  • To be a part of changing the conversation around poverty in Peterborough.
  • To play a key role in developing the gifts and service potential of volunteers.

_____

Warming Room Community Ministries

Outreach Worker (Temporary) Job Description

Ministry Position Title

Outreach Worker (Temporary)

Supervision and Support

This position reports to  the Warming Room Community Ministries Director and One Roof Community Centre Program Coordinator.

Purpose of the position

Two (2) Outreach Workers will support marginalized individuals in their engagement with an inclusive downton community, and in access to supports and services available to them. Outreach Workers will supervise, assign and oversee the performance of micro-cleaning tasks by Team Members in the downtown geographic area of the project (with objective of improving cleanliness and increasing perception of safety downtown). Outreach Workers will support Team Members in documentation for ODSP and OW and ensure that enough people are on shift and tasks are completed. Outreach Workers will build relationships amongst local businesses, marginalized individuals and general public to support and contribute to health, safe and inclusive relationships and interactions while attempting to bridge gaps and dissolve barriers between them. Outreach Workers will be the initial contact for local businesses if they have concerns regarding individuals with mental health, addictions or other situations with which they require support but do not require emergency services.

Population served
Individuals subject to social exclusion; general public; downtown businesses.

Duties & Responsibilities:

Development of policies and procedures

Recruitment, training, motivation, support, scheduling and supervision of micro-cleaning Team Members
Oversee micro-cleaning Team Members, including assigning, overseeing and ensuring completion of tasks

Support Team Members in income-reporting obligations regarding OW and ODSP

Connect with people in downtown core who are marginalized

Provide supports, referrals and connections for people who are marginalized as required

Connect with local businesses and landlords to build rapport

Provide support to local businesses bu responding to incidents and requests for support

Being calm, approachable, respectful, responsive and friendly representative and liaison for public

Maintain physical presence in geographic territory of project during hours (including outdoors and in inclement weather) while being quickly responsive to needs within geographic territory of project during hours (whether on foot or by bicycle)

Assist in other duties as needed.

Skills, Experience and Qualities Required
Familiarity with downtown Peterborough to extent that able to provide information to public.

Familiarity with services and supports available to marginalized people.

Familiarity with income-reporting obligations and documentation related to ODSP and OW

Ability to multi-task and juggle variety of demands in unstructured environment.

A passion for and training and/or experience in working with marginalized people, public and businesses.

Calm, approachable, respectful, responsive and friendly demeanour when dealing with public.

A compassionate outlook and caring disposition.
Strong interpersonal skills, good listening skills, ability to build relationships with variety of people easily.
Experience working with, supporting, motivating and supervising others, including assigning, delegating and ensuring completion of tasks.
The ability to set and maintain personal and professional boundaries.
The ability to take initiative as well as work in a team environment.
Ability to hold self out as representative of Warming Room Community Ministries in public.

A general knowledge of systemic causes and issues around homelessness and social exclusion.
Some understanding of addictions, and harm reduction approaches to serving those with addictions.


Support, Supervision and Evaluation:
Initial Goal Setting and Review will be conducted by Leadership Team.
Participation in staff meetings.

Ongoing supervision and support by Leadership Team, particularly One Roof Community Centre Program Coordinator and Warming Room Community Ministries Director

Ongoing training opportunities

Limits of the position
Comply with the Responsible Ministry: Screening in Faith Policy, Diocese of Toronto’s Sexual Misconduct Policy and must clear CPIC check.
Comply with all policies governing confidentiality.

Terms of work/service

This is a temporary position for four months during the term of a pilot project from June 4, 2018 to September 30, 2018. The pilot project and this position is subject to potential extension. Outreach Workers will sign an employment agreement with Warming Room Community Ministries (subset of St. John’s Anglican Church). Outreach Workers will work 35 hours weekly, from 10:00 a.m. to 5:00 p.m. on Tuesday, Wednesday, Thursday, Friday and Saturday (excluding statutory holidays). Outreach Workers will be paid $17.50 per hour plus vacation pay, less all deductions required by law. Outreach Workers are entitled to 10 vacation days per calendar year (pro-rated for the term of the pilot project). Outreach Workers are entitled to three paid sick days per calendar year (pro-rated for the term of the pilot project). All mandatory clothing, equipment, tools and resources will be provided. No medical insurance benefits are available during the pilot project.


Training provided
Position-specific training (pre-requisite)

Warming Room Community Ministries Values Training

In-Service training (on-going as needed)
Diocesan Sexual Misconduct training

WHMIS certification

Position Risk Assessment
High  

Benefits & Opportunities
To be a part of making a difference for marginalized people in Peterborough
To be a part of changing the conversation around poverty in Peterborough.
To contribute to the development of an inclusive community in Peterborough.

To contribute to the increasing cleanliness and perceived safety in Peterborough.

 

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